🎄 Delivery companies are experiencing holiday rush. Your package may take a little longer to arrive. Order early to avoid disappointment ❤️! Delivery drivers are experiencing holiday rush, order on time to avoid disappointment ❤️.

Complaint Handling

It can always happen that something does not go exactly as planned. We advise you to first make complaints known to us by sending an email to info@staartjesenstrikjes.nl .

Please describe the complaint clearly and include your details and possibly an order number. Adding a photo of the product clarifies the complaint and speeds up the handling of the complaint.

After receiving your complaint, you will receive a confirmation from us.
We will respond to your complaint within 14 days of receipt, if it requires more time, we will inform you.

If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil .