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Tips and advice about earrings

General tips :

  • Check the backs/closures of the earrings every day.
  • Do not put the backs too tight against the ear, as this will prevent air from getting in. This can cause a pressure allergy and then the earrings can grow in or wounds can occur and they can become inflamed.
  • Remove the earrings while showering, exercising and sleeping. You can store them in the jewelry box that we provide with your order.
  • Only touch the earring and the ear with clean hands and take care of the holes regularly. Also be careful with the use of chemicals such as present in shampoo or bathing water.

    What should I do if an ear piercing is infected?

    It can happen that an ear hole becomes inflamed. You can prevent this by using sterile earrings (eg clean them with Sterilon) and by regularly taking care of the ear hole. Make sure you don't place the closure too close to the earpiece so that enough air can get to the hole.
    Also make sure that you wear earrings made of a material that meets all guidelines. Our silver earrings are guaranteed to be made of 925 Sterling Silver and are nickel and cobalt free (this may no longer be used under current regulations). If the ear hole is inflamed and if the infection is spreading or if you do not trust it, it is wise to consult your doctor.

    It can happen that an ear hole that has not caused any problems for years suddenly becomes inflamed. This can happen, for example, due to minor damage or when using chemicals such as those present in, for example, shampoo or bathing water.

    There is black deposit on the earrings, why is that?

    Silver is a precious metal that can oxidize, giving you a black discoloration. The discoloration is a natural process and is not harmful.
    Everyone's skin is different and everyone reacts differently to silver.
    We often get the question whether our earrings are made of real silver, the fact that it turns black is a sign that it is real silver.

    Silver is blackened by sulfur, a substance found in the air and in many products. When silver comes into contact with this, a chemical reaction occurs and you get a black layer. Materials where sulfur can occur include perfumes, elastics, wool, rubber.

    If your earrings have turned black, it is best to polish them with a (silver) polishing cloth.
    Some more tips to prevent blackening are:
    - take off the earrings if you perspire during sports, for example
    - only put the earrings in after you have hairspray, perfume od have used
    - take off the earrings when you go swimming or showering.

    Is there a warranty on the earrings?

    We give a 1 month warranty on the earrings if they have been worn properly.
    The warranty does not cover: scratches and dents and other damage that can arise from daily use, fall damage, nor damage / discoloration caused by exposure to chemicals such as some types of perfume, make-up, hair styling products, chlorinated water, etc. during showering/bathing and swimming.

    My (clap) creoles don't close anymore!

    If your hoops don't close properly anymore, it's time to reset them. You can easily do this yourself. Very carefully push the stud of the earring slightly upwards. Do this with care because it is a very small adjustment, for example you can do this with the edge of your nail. It is a minimal difference, but if all goes well this will have an immediate effect and the earring will now close properly again. If this is not the case, you can carefully try it again. If it really doesn't work, you can of course always send the earring to us so that we can do it for you.